Refund policy

WARRANTY AND REFUND POLİCY

We engineer our 3D-printed Land Rover Series interior components to be just as rugged and reliable as the vehicles they go into. We know that replacing parts on a classic Series III requires exact fitment and durable materials that won't degrade on the trail or warp in the sun.

If you aren't completely confident in the quality of our parts, we want to make it right. Here is our straightforward, no-nonsense return policy.

🛠️ The "Fit" Guarantee

Classic Land Rovers have quirks, and sometimes bulkheads and dashes vary by the millimeter. However if our part does not fit your vehicle as described, let us know within 10 days. İt is possible that your Land Rover has altered fitment points or interior changes, but we are reasonable and we want you to be happy.

The Solution: We will either send you a modified replacement part or issue a full refund, and we will cover the return shipping.

🛡️ The 1-Year Durability Warranty

We don’t print with cheap plastics that melt on a hot summer day. We use high-grade, automotive-specific filaments designed for extreme UV and thermal resistance.
The Coverage: If your part warps, cracks, or snaps under normal use within one year of purchase, send us a clear photo of the failure. We will ship you a brand-new replacement at absolutely no cost to you.

📦 Standard Returns (Changed Your Mind?)

Bought a part and decided to go a different route with your restoration? No problem.
You can return any unused, uninstalled part in its original condition within 10 days of delivery. Simply ship it back to us (at your cost), and we will issue a full refund for the purchase price (minus original shipping costs).

Note: İf you altered or drilled holes or customized the part... you own it.

🔄 How to Start a Return

We don't do automated mazes or hidden fine print. To get a return or replacement started, just follow these steps:

Email us at [email protected] with your Order Number in the subject line.
Tell us the issue. If it’s a fitment or durability issue, please attach a couple of clear photos so our engineering team can see what went wrong and improve our designs.
Get your label. We will reply within 48 hours with a return shipping label (for defects/fitment issues) or return instructions (for standard returns).

Other Details:

Please note that returns will need to be sent to the following address: Rovers Global: 2588 Ashcroft Rd, Chemainus, B.C., V0R 1K5, Canada

Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

layer lines, minor surface texture variations, and support marks are inherent to 3D printing and do not constitute a defect.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. For standard returns the refund will be processed after we received back your part.

If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

Damage and Responsibilities

    • Transit damage: Photos of both the damaged part and the shipping box are required within 48 hours of delivery to process a free replacement.
    • Restocking fee: A 15% fee will be applied for non-defective returns